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Hotel policy
Check in
From 15:00 Until 23:00
Check out
Until 11:00

Payment Policy : Upon confirmation, a deposit amount equal to 30% of the stay is required to consider the reservation guaranteed.

Cancellation Policy :In the event of a cancellation, we require notification 7 days prior to the scheduled arrival date for the period 01/05-22/06 and 01/09-31/10 and 14 days for the period  23/06-31/08, otherwise the deposit amount of 30%, will be retained in respect of our cancellation fee policy. In the event of a no-show 50% of the entire stay will be charged to the credit card provided. In case of an earlier than the agreed date departure, the 50%  of the remaining  stay will be charged to the credit card provided at the time of booking.

Children and extra beds
All children under 4 years stay free of charge
Maximum capacity of extra beds in a room is 1
Maximum capacity of babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Pets are not allowed.

Credit cards accepted : Visa,  Mastercard.
The hotel reserves the right to pre-authorize credit cards prior to arrival

For our services, we shall collect for the following purposes the following information:
Reservation orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders, we will only disclose your name and the credit card details.Surveys: By completing a booking, you agree to receive a confirmation email.
Please note that, in accordance with European personal data protection laws, strict security procedures are observed within “The Small Village” to prevent personal data misuse and unauthorized access.

In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard “Secure Socket Layer” (SSL) technology. Our SSL certificate has been issued by Thawte (www.thawte.com). Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information for performing their duties in respect of our services.
Our server and network are protected by firewalls against unauthorized access and we have intrusion detection systems that monitor and detect unauthorized (attempts to) access to or misuse of our servers.
Your credit card details will be kept by us up to your arrival in the hotel. After that period, your credit card data will be deleted.

You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at info@thesmallvillage.gr.  Please state ‘request personal data’ in the subject line of your email.
If your personal data is incorrect, we will change it upon your request. You can also ask us to remove your personal data from its database by sending us an email to the aforementioned email address.

After you have made a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as proof of the reservation.